Cookie & Privacy Policy

This website belongs to Kite Outsourcing, website address: https://kiteoutsourcing.co.uk. We  take the privacy of our website visitors very seriously and have established this privacy and  cookies policy to make it clear what data is being collected. If you have any questions, please  contact contact@kiteoutsourcing.co.uk. 

This policy covers all data that is shared by a visitor with us, whether directly via this website  or by email. 

Effective Date: [Date] 

This Cookie Policy explains how Kite Outsourcing (“we”, “us”, or “our” in this policy) uses  cookies and similar technologies on our website. By using our website, you consent to the  use of cookies as described in this policy. 

What Are Cookies? 

Cookies are small text files placed on your device when you visit a website. They are widely  used to make websites work more efficiently and to provide information to the website  owners. 

Types of Cookies We Use 

  1. Essential Cookies: 

These cookies are necessary for the website to function properly. They enable you to  navigate around the site and use its features. 

  1. Analytical/Performance Cookies: 

These cookies allow us to recognise and count the number of visitors and see how  visitors move around our website. This information helps us improve the performance of  our website. 

  1. Functionality Cookies: 

These cookies are used to recognise you when you return to our website. They enable us  to personalise content for you, greet you by name, and remember your preferences.

Third-Party Cookies 

Our website may contain links to third-party websites or embed content from third-party  providers (e.g., social media plugins). Please note that these third parties may also use  cookies, and their use is governed by their respective privacy policies. 

Your Choices Regarding Cookies 

You can control and manage cookies in various ways. Please note that removing or blocking  cookies may impact your user experience and certain features of the website may not  function correctly. 

  • Browser Settings: You can set your browser to refuse all or some browser cookies or to  alert you when websites set or access cookies. 
  • Third-Party Opt-Out: You can opt-out of certain third-party cookies by using the opt out options provided by the respective third parties. 

Legal basis 

There are two bases under which I may process your data: 

Contract purposes: When you engage in a business transaction with us, you are entering  into a contract with us. To perform this contract, we need to process and store your data. For  example, we may need to contact you to share information or complete on a project, or in  respect of issues surrounding payments. 

Legitimate business interests: We will collect and process your personal data for purposes  that are in our legitimate business interests. However, we only do this if there is no  overriding prejudice to you by using your personal information in this way. 

Contact forms 

We will collect information that you provide by filling in forms on this website, such as when  you opt in to receive the newsletter or fill out the contact form. We need this information so  we can respond to you or offer the service you requested. 

Personal data, or personal information, means any information about an individual from  which that person can be identified. It does not include data where the identity has been  removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which  include: 

  • Identity Data includes first name, last name, or similar identifier. 
  • Contact Data includes company address, email address and telephone numbers. 
  • Technical Data includes internet protocol (IP) address, your login data, browser type and  version, time zone setting and location, browser plug-in types and versions, operating  system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you,  your interests, preferences, feedback, and survey responses. 
  • Usage Data includes information about how you use this website and services. 
  • Marketing and Communications Data includes your preferences in receiving marketing  from me and your communication preferences. 

We do not collect any Special Categories of Personal Data about you (this includes details  about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,  political opinions, trade union membership, information about your health, and genetic and  biometric data). Nor do we collect any information about criminal convictions and offences. 

Third Party  

We may sometimes contract third parties to supply services to you, such as for payment  processing, delivery of goods, search engine facilities, advertising, and marketing. In some  cases, the third parties may require access to some or all of your data. Where any of your  data is required for such a purpose, we will take all reasonable steps to ensure that your data  will be handled safely, securely, and in accordance with your rights, our obligations, and the  obligations of the third party under UK and GDPR legislation.  

Legalities 

We may be legally required to share certain data held by Kite Outsourcing, which may  include your personal data; for example, where we are involved in legal proceedings, where  we are complying with legal obligations, a court order, or a governmental authority. 

How long I retain your data? 

By law we must keep basic information about our customers (including Contact, Identity,  Financial and Transaction Data) for six years after they cease being customers for HMRC  purposes unless you request to opt out of our communications. It also includes our direct  marketing activity that is covered by the ‘legitimate interests’ basis. 

What rights you have over your data 

In some circumstances you can ask us to delete your data. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we need to collect personal data by law, or under the terms of a contract we have  with you, and you fail to provide that data when requested, we may not be able to perform  the contract we have or are trying to enter into with you (for example, to provide you with  services). In this case, we may have to cancel a service you have with us, but we will notify  you if this is the case at the time. 

Electronic communication systems such as emails and social media channels are password  protected with a limited number of administrators.

In some circumstances we will anonymise your personal data (so that it can no longer be  associated with you) for research or statistical purposes, in which case we may use this  information indefinitely without further notice to you. 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other  rights). However, we may charge a reasonable fee if your request is clearly unfounded,  repetitive, or excessive. Alternatively, we could refuse to comply with your request in these  circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and  ensure your right to access your personal data (or to exercise any of your other rights). This  is a security measure to ensure that personal data is not disclosed to any other person who  has no right to receive it. We may also contact you to ask you for further information in  

relation to your request to speed up the response. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of  requests. In this case, we will notify you and keep you updated. 

You may request details of personal information which we hold about you under the Data  Protection Act 1998. If you would like a copy of the information held on you, please write to  contact@kiteoutsourcing.co.uk. 

If you believe any information we are holding on you is incorrect or incomplete, please write  to or email us as soon as possible, at the above address. We will promptly correct any  information that’s found to be incorrect. 

Changes to This Policy 

We may update our Cookie Policy from time to time. Any changes will be posted on this  page with an updated effective date. 

Contact Us 

If you have any questions about our use of cookies, please contact us at  contact@kiteoutsourcing.co.uk.  

Policy last updated: January 2024