virtual Assistant & operational support Services

Outsourcing to a virtual assistant is a game-changer for your business. We can handle all those niggling admin tasks with finesse, from scheduling meetings to managing emails, giving you the freedom to concentrate on the important tasks. From bookkeeping to keep your finances in shape, to delivering first-class customer service with a friendly touch, to sorting out your personal admin – say goodbye to admin headaches and hello to enhanced productivity!

 

Bookkeeping

  • Credit control
  • Invoicing
  • Data entry (purchase & sales ledger, expenses)
  • Expenses management

Customer Service

  • Making & receiving phone calls
  • Inbox/voicemail/web enquiry management
  • Requesting/updating customer testimonials

Document Creation

  • Presentation Creation / Infographics
  • Spreadsheet Creation & Maintenance
  • Branded Template & Documents Creation
  • Drafting letters and emails
  • Proof-reading / Report Writing
  • Survey / Questionnaire Creation

General Administration

  • Research
  • Data entry
  • Form completion & submissions
  • Email organisation (flagging/filing/deleting etc.)
  • Diary management
  • Travel arrangements
  • Third-party vendor management 
  • Digital file system organisation
  • Inbox detox (adding filters/filing/unsubscribing etc.) *
  • Order placement (e.g., supplies, corporate gifts)

Meeting management

  • Preparing & circulating meeting agendas
  • Transcription (charged per audio minute)
  • Digital and/or physical meeting arrangements (Zoom/Teams etc.), calendar management to relevant parties

Miscellaneous

  • Venue research
  • Venue booking
  • Budget management
  • Event co-ordination (hiring florists, caterers, marquees, photographers etc.) *
  • Personal administration (e.g., booking appointments, gift-sourcing etc)